Meaning changes everything.
Intent drives your organization forward.
It seems many organizations are spinning their wheels when it comes to innovation and managing change. But, many feel that they still need to do something. So they plan. And meet. And discuss. Stuff is happening, but nothing is happening! The truth is, if there is no meaning behind it, all of this action is just killing time. Meaning changes everything. That’s why it’s so important to find the true intent behind everything you do.
Let’s talk specifically about brand. Defining who you are as an organization is all about finding your meaning. Sure, you’re in business to make money, but no one is willing to be your brand evangelist just to build your bottom line. They want to know more, they want to see more—and they want to feel more. So “who are you?”, “what are you?” and “why are you?” become the most important questions you’ll need to answer. And, you have to dig deep. It’s not about best practices or proven directions. It’s about finding your unique offering—the elements that make you stand out and drive the passion in your team and your customers. It has to come from your corporate “gut”. It needs to feel like if you aren’t these things it’s time to throw in the towel. The true power of intent is that it becomes the engine that drives your organization forward.
Your role is to build your best image based on strong attributes. The people who interact with you will actually decide what the brand will be—good or bad. How that decision is made is very much based on your intent. People know when a company is truthfully representing who and what they really are—as opposed to creating propaganda and spin. Consumers have never been better educated and transparency is not only valued, it’s required.
But remember, there’s no organization on earth that gets it right every time. Don’t expect perfection—understand that it’s an ongoing process with ebbs and flows, and an opportunity every day to be stronger, better and more in tune with the people who support you and want to be part of the brand. This acceptance leads to authenticity, which is a differentiating factor that can make you stand out in today’s environment. In addition to the brand story—and proof that you are what you say—authenticity is a key factor in building a brand that resonates.
Since your brand is ultimately determined by your customers, clients, members or donors, your intent better be a rally point. It must inspire them. It must motivate them. It must engage them. And it must also do those same things for every stakeholder that touches your company—from employees to investors to the management team.
Brand like everyone is watching—and start with your best intent.
Business Creative™ is a way of thinking—bringing both the left and right brain together to help solve the issues of today’s organizations. It’s where creativity meets logic—bridging the gap between emotional and rational thought and action. Focused on mapping true intent, identifying strong connections and defining a unique stakeholder experience, the process will forever change how you present your organization to the world.